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Suffolk SENDIASS

We provide free confidential and impartial information, advice and support about special educational needs & disabilities (SEND) for children, young people, parents and carers.

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impartial

meaning: 'not favouring one person or group more than another; fair; neutral; unbiased'

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Recent feedback

'Before our call I didn't know what I could say or whether there was a point to my next meeting but now I have things I can say and ideas to share, thank you, you've helped me think those things through' (Parent, June 2025)

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Recent feedback

'I felt done with the conversations I had been having and wasn't sure what I could ask for, talking to you has been so helpful.' (Parent, June 2025)

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Recent feedback

'You are very knowledgeable and I feel much better now after speaking with you as I know what my options are.’ (Parent, June 2025)

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About us

We are a statutory service which provides unbiased information and advice about policy and practice, and follow a set of National Minimum Standards.

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Welcome to Suffolk SENDIASS

Suffolk SENDIASS (Special Educational Needs and Disability Information Advice and Support Service) is a confidential and impartial information, advice and support service on issues related to Special Educational Needs and Disability (SEND). It is free, easy to access and confidential. We can help children, parents and young people take part in decisions that affect their lives.

We offer information, advice and support to:

  • Children and young people (up to 25 years) with SEND
  • Parents and carers of children with SEND
  • Practitioners (general enquiries only or who might be supporting children, young people or parents to access our service)

Download:

Service leaflet for parents and carers (PDF)

Service leaflet for children and young people (PDF)

Frequently asked questions about SENDIASS (opens PDF)

Watch this animation from the Council for Disabled Children, to find out more about what we do.

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